This policy explains what personal data ACE Masterclasses collects, why we collect it, and the choices you have. We keep it short and plain.
Who we are
ACE Masterclasses (KvK 90512995), Gustav Mahlerlaan, Amsterdam, is the data controller for the personal data described here. For privacy questions, email privacy@ace-masterclasses.com.
What we collect
When you book a masterclass or request in-house training we collect your name, work email, phone number, company and any details you add (such as dietary needs or an invoice reference). When you visit the site we collect basic, aggregated analytics.
Why we use it
To deliver the training you booked, send confirmations, reminders and certificates, handle invoicing, and improve our courses. We only send marketing email if you have asked us to.
Legal basis
We process your data to perform our contract with you, to meet legal obligations (such as tax records), and on the basis of legitimate interest for service improvement.
Sharing
We share data only with processors that help us run the service (for example our booking, email and payment providers), under data-processing agreements. We never sell your data.
Retention
We keep booking and invoicing records for as long as required by law (generally seven years). Other data is removed when it is no longer needed.
Your rights
You can ask to access, correct, export or delete your data, or object to processing. Email privacy@ace-masterclasses.com and we will respond within 30 days. You may also contact the Dutch Data Protection Authority.